Convo

Conversation.

 

Classmate as a Guest and you as a Receptionist.

(R stand for Receptionist and G stand for Guest)

 

 

R-  Hello, thank you for calling the “ ______ ” Hotel.

      This is.. .

      Is there anything I can help you with?

 

G-  Hi, this is…..

      I would like to book a ballroom, I plan to celebrate my birthday at your hotel.

 

R- May I have your full name and your phone number?

G- Of course, my full name is…… and my phone number is…

 

R- I´m pleased to tell you that we have facilities available now. How many people are there at your party?

 

G- About 20 people, some friends and classmates.

 

R- Do you need anything special for your party?

G- Do you provide free dessert?

 

R- Yes, a birthday cake is included for your celebration with us. Is that right?

G- Yes it is. Can you included wine.

 

R- You can ask for a bottle of wine if you like.

G- Thank you very much for your help!

 

R- Please, if you have any question contact us; or if you need a special decoration, flowers, tables, or any special dish you can call us.

 

 

As soon as you are ready, create a short video (2-3 minutes).